Work ScheduleSecond Shift (Afternoons) Environmental ConditionsOffice Job Description The Sr. Analyst, GBS Global Process – Customer Care is responsible for driving strong process governance, audit readiness, and continuous improvement across supported business groups. This role partners closely
Responsibilities: - Identify, evaluate, and prioritize business processes that are well-suited for automation and AI-driven solutions. - Act as a key link between business stakeholders and technology teams, ensuring automation and process improvement initiatives deliver measurable
The Quality Analyst is responsible for monitoring, evaluating, and improving the quality of customer interactions within the UK Banking and Collections line of business. This role ensures compliance with client requirements, regulatory standards, and internal quality frameworks
Work Arrangement: 100% Onsite (Quezon City) Nature of the Account: UK Financial Collections Shift Schedule | Rest days: Shifting schedules, UK time Educational Requirement: Graduate of Bachelors Degree Non-negotiable Requirements: Mnimum of 2 years work experience
Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Quezon City) Nature of the Account: UK Financial Customer Service Shift Schedule | Restdays: Shifting schedules, UK time Educational Requirement: Graduate of Bachelors Degree Work
Senior Business Analyst – Business Solution (Robotics & Process Automation) Your potential has a place here with TTECs award-winning employment experience. As a Senior Business Analyst – Business Solution (Robotics & Process Automation) working remotely in the Philippines
Work ScheduleSecond Shift (Afternoons) Environmental ConditionsOffice Job Description The Senior Analyst – GBS Process & Digital Transformation – Customer Care is responsible for driving strategic transformation initiatives that enable operational excellence, process standardization, digital enablement, and scalable business capabilities