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POSITION TITLE: CRM Product Specialist, Customer Experience REPORTING TO: Senior Manager, Customer Experience LOCATION: Cebu, Philippines Summary Description: We are looking for a self-motivated, tech-savvy, and forward-thinking individual to help us accelerate our Salesforce CRM journey
Hard Skills Business Process Expertise (Primary Requirement): Deep operational understanding of Sales, Marketing, and Customer Success functions, including methodologies, funnels, lifecycle management, and retention strategies. Requirements Translation & Solution Design: Ability to partner with non-technical stakeholders,
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