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Under the direction of the Senior Manager /Asst. Vice President, this role is primarily responsible in managing operations and performance of the team to ensure all agreed SLA’s and KPI’s are met. This job also includes direct client
-Manages the senior crew -Formulates programs for assigned KRAs and assists the RM in managing business performance -Runs the restaurant and exposed to all stations -Monitors and analyzes sales performance; provides recommendations to improve sales performance
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