Job Description: Responsible for handling developments for telephony system used by contact center. Develop call flow scripts and assess user experience based on contact center requirement. Technical support for call flow changes and initiatives Oversees the
Job Purpose Responsible for the strategic planning, execution, and successful delivery of a portfolio of IT projects focused on developing, enhancing, and maintaining systems and applications. Ensures IT projects are aligned with overall business strategy and
About HCL Software HCL Software is a division of HCL Technologies that operates its primary software business. We develop, market, sell, and support over 20 product families in the areas of DevSecOps, Automation, Digital Solutions, Data