Position Title:Mgr Workforce Mgmt (PHL) Shift:6:00 PM to 3:00AM (Philippines) Job Description: Manages Real Time Analysts and Scheduling and Forecasting Analysts. Primary duties may include, but are not limited to: Monitors forecasting effectiveness and accuracy at all levels.
Position Title:Mgr Asst Customer Care (PHL) Shift: Job Description: Responsible for serving as the operations point of contact in for day to day operations, including but not limited to, facilitating issue resolution, meeting goals and targets Primary
Responsible for serving as the operations point of contact in for day-to-day operations, including but not limited to, facilitating issue resolution, meeting goals and targets Primary duties may include, but are not limited to: Conducts Performance