Role Summary The Technology Operations Leader is responsible for the overall delivery, governance, stability, and strategic direction of technology services supporting EXL business operations and client engagements. This role provides leadership across Infrastructure, Systems, Network, Voice, Service Desk,
The Senior Manager – Project Management / Transitions is responsible for leading end-to-end transition and project management initiatives, ensuring seamless onboarding of new clients, business migrations, process improvements, and operational transformation projects. This role partners with
Job Purpose: To design and implement automated reporting solutions that transform financial data into robust KPI dashboards, enabling real-time monitoring of departmental productivity and driving continuous process improvement across shared services. Responsibilities 1. Build and maintain