Job Title:Senior Supervisor, Training & Quality Job DescriptionThe Sr. Supervisor, Training & Quality is responsible for assisting with the analysis, scheduling and implementation of all classroom training and Transactional Monitoring in support of assigned client programs
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Position Summary The Training Manager – Healthcare Programs is responsible for leading the delivery, execution, and continuous improvement of training initiatives supporting U.S. healthcare contact center operations. This role oversees Trainers, Assistant Trainers, Training Specialists, and Subject Matter
Candidate Profile • Bachelors Degree in related field from a four-year college or university with two to four years of relevant experience preferred (Trainer or Training and Quality Supervisor) • Strong communication skills, both written and verbal
Candidate Profile • Bachelors Degree in related field from a four-year college or university with two to four years of relevant experience preferred (Trainer or Training and Quality Supervisor) preferably for Healthcare account • Strong communication skills,