The Responsibilities: Develop and distribute Contact Center reporting. Modify, revise, and update scorecards, dashboards, Aux/productivity, and other operational needed reports. Responsible for data integrity, accuracy of all reporting requirements. Works with Workforce leaders, Senior Site managers
The Responsibilities: Develop and distribute Contact Center reporting. Modify, revise, and update scorecards, dashboards, Aux/productivity, and other operational needed reports. Responsible for data integrity, accuracy of all reporting requirements. Works with Workforce leaders, Senior Site managers
The Responsibilities: Develop and distribute Contact Center reporting. Modify, revise, and update scorecards, dashboards, Aux/productivity, and other operational needed reports. Responsible for data integrity, accuracy of all reporting requirements. Works with Workforce leaders, Senior Site managers
The Responsibilities: Manages day to day operation MIS team that use business data and statistical methods to provide insight into business performance and suggest area and methods of improving operations. Implements and oversees the analytical approaches and
The Responsibilities: Manage the global seat allocation for agents. Consolidation of data across all programs. Analyzes gathered data and ensures utmost accuracy. Works with WFM Delivery, Operations and other Support groups on tasks pertaining to centralized
Job Title: Risk Data Analyst Location: BGC, Taguig (Full Time, Onsite) About the Role We are looking for a Risk Data Analyst to support our handset installment financing business. This role is primarily execution-focused and will be responsible
The Responsibilities: Manage the global seat allocation for agents. Consolidation of data across all programs. Analyzes gathered data and ensures utmost accuracy. Works with WFM Delivery, Operations and other Support groups on tasks pertaining to centralized
The Responsibilities: Manages day to day operation MIS team that use business data and statistical methods to provide insight into business performance and suggest area and methods of improving operations. Implements and oversees the analytical approaches and
Responsibilities: Develop regular and adhoc business dashboards, reports, MIS that will help the business, operations and compliance managers monitor their key performance indicators against goals. Visualize, analyze and provide data-driven insights to enable stakeholders to make vital
Report Analyst: Analyze data and generate reports to provide insights, monitor performance, manage data accuracy, and recommend process improvements while ensuring compliance. Report Analyst: Gather, analyze, and interpret data to derive actionable insights using tools such as Excel,
Primary DetailsTime Type: Full time Worker Type: Employee The purpose of this role is to drive business decisions by analysing trends and identifying opportunities using various models and systems. Additionally, the role involves leading and coordinating
Job Title: Vulnerability Management Analyst II Function/Department: IT/Security Reports to: Manager, Vulnerability Management FLSA: Exempt POSITION SUMMARY The Vulnerability Management Analyst II will support the corporate-wide IT Vulnerability Management Program. This person will understand end-to-end vulnerabilities within our
Join a High-Performance Culture That Drives Innovation and Excellence At Vertiv, we don’t just hire talent—we cultivate leaders who drive innovation and engage teams to push the limits of what’s possible. As a global leader in
Job Description: Job Title: TSCO - Clearing and Settlement Analyst, Derivative Settlements (German Speaker) Location: Manila Corporate Title: Analyst / Senior Analyst Work Hours: 3PM - 12AM or 4PM - 1AM (Mid shift) Overview You will be part of
Primary DetailsTime Type: Full time Worker Type: Employee This position is responsible for the successful administration of workforce management principles and methods to the specified business unit(s) within the GSSC. Primary Responsibilities • Ensure company processes
Some careers shine brighter than others. If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top,
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in
About the Company Unifin Inc is a BPO company with multiple operations in North America, Latin America, and Asia Pacific Region. The company recently established its operations in the Philippines and we are looking for an
The MIS & Reporting Analyst is responsible for supporting insurance reporting, reconciliations, bordereaux processing, and operational reporting across the Australian and New Zealand insurance markets. The role ensures accurate reporting, banking administration, debtor oversight, and data management while
The Role The MIS and Data Insights Analyst is responsible for data reporting requirements from various units of Retail Banking Segment. This includes MIS reports, monitoring reports, volume and count summary reports of specific data requirements.Interpretation of and insights