The Tier 1 IT Helpdesk, or MSP Support Agent provides high-quality customer service and technical support to clients through multiple communication channels, primarily by phone. Serves as the frontline support for IT and High-Speed Internet Access
About GoTyme GoTyme is a joint venture between the Gokongwei Group, one of the biggest conglomerates in the Philippines, and the Singapore-headquartered digital banking group Tyme. This venture combines the trusted Gokongwei brand, customer base, and
Position Summary: The EUC - Endpoint and MDM Engineer is responsible for securing all tools and platforms managed by the End User Computing (EUC) team. This includes uplifting Mobile Device Management (MDM) across Android, iOS, and
Position Summary: The IT Support Engineer is the first point of contact for IT support within the organisation, providing technical assistance and troubleshooting for employees. This role goes beyond issue resolution, encompassing application and hardware support, user
PURPOSE: Lead IT Support Team (Singapore) to ensure the effective and efficient delivery of information technology across and ensure that service levels are achieved. Responsible for ensuring the team are meeting and exceeding customer expectations regarding