Provide first-line support for network-related issues and escalate more complex issues to higher-level engineers. Assist in the installation, configuration, and maintenance of network hardware and software, including routers, switches, and firewalls. Monitor and troubleshoot network performance, including connection issues,
The RISE mission is to Accelerate Internet for the Philippines - we do this by focusing on the overall customer experience; providing excellent internet services while creating a positive impact on our partners and their industries.
Overview The Network Service engineer is responsible for monitoring and maintaining client`s Interconnectivity Network infrastructure to ensure minimum network downtime and customer service impacts. Troubleshoot all network incidents and any customer reported services issue within agreed upon SLA. If needed,
Provide first-line support for network-related issues and escalate more complex issues to higher-level engineers. Assist in the installation, configuration, and maintenance of network hardware and software, including routers, switches, and firewalls. Monitor and troubleshoot network performance, including connection issues,
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