SUMMARY The Level 1 NOC Engineer serves as the first line of support for monitoring customer networks, systems, and managed services. The role focuses on monitoring alerts and incoming tickets, performing basic troubleshooting and response actions, communicating
SUMMARY Youll manageyour shifts NOC Engineers directly no layer in between. Day-to-day technicalownership of the queue stays with a rotating Duty Lead among the engineers;your job is making sure the right people are on shift, performing well,developing,
SUMMARY We are lookingfor a technically strong Team Lead to head our Philippines-based NOC team aspart of a follow-the-sun operating model. This is a hands-on, working lead role, you will carry a technical workload alongside your leadership
SUMMARY The Senior Linux Engineer is a highly technical role responsible for managing, maintaining, and optimizing Linux-based systems within a complex and performance-driven environment. This role requires strong hands-on expertise in Linux administration, virtualization, and networking,
SUMMARY The Change Coordinator is responsiblefor the end-to-end coordination of internal and customer-facing changemanagement across the company’s NOC, ensuring all changes are raised, assessed,scheduled and closed in line with company’s ITIL-aligned change process. Therole also owns resource
This is a remote position. What We Do At Outsource Access, we help growing MSPs and business leaders keep their digital infrastructure completely secure, optimized, and audit-ready. We dont just clear ticketing boards—we make sure every
SUMMARY Youll manage your shifts NOC Engineers directly no layer in between. Day-to-day technical ownership of the queue stays with a rotating Duty Lead among the engineers; your job is making sure the right people are on
SUMMARY We are looking for a technically strong Team Lead to head our Philippines-based NOC team as part of a follow-the-sun operating model. This is a hands-on, working lead role; you will carry a technical workload alongside
YOUR ROLE The asset discovery platform is responsible for the availability, reliability, and continuous improvement of the instances. His role ensures that IT asset discovery and inventory processes run smoothly, support business needs, and evolve in
Key Responsibilities 24/7 NOC & Operational Leadership Team Leadership & Scale: Direct, mentor, and manage a team of 7+ monitoring specialists and engineers operating within a 24/7 NOC framework. Shift & Escalation Management: Oversee shift scheduling, operational rosters,
SUMMARY The Change Coordinator is responsible for the end-to-end coordination of internal and customer-facing change management across the company’s NOC, ensuring all changes are raised, assessed, scheduled, and closed in line with the company’s ITIL-aligned change process.