The MSP Trainer is responsible for designing, delivering, and continuously improving technical, operational, and security training programs within a 24/7 Managed Services Provider (MSP) environment. This role ensures that technicians and client-facing teams are effectively onboarded,
ROLE SUMMARY: The Business Transformation Analyst supports the organization in translating business needs into practical improvements across products, processes, systems, data, and ways of working. The role serves as a bridge between business stakeholders and delivery