KEY FUNCTIONS/RESPONSIBILITIES: Provide real-time support to assigned agents so theyll perform at their highest level. Provide statistical/performance feedback and coaching on a regular basis to each team member. Write and administer performance reviews for skill improvement. Be
Its fun to work in a company where people truly BELIEVE in what they are doing! Were committed to bringing passion and customer focus to the business. Job Summary The Team Leader is responsible for overseeing
Its fun to work in a company where people truly BELIEVE in what they are doing! Were committed to bringing passion and customer focus to the business. Job Summary The Healthcare Grievance Champion is responsible for
Its fun to work in a company where people truly BELIEVE in what they are doing! Were committed to bringing passion and customer focus to the business. Job Summary The Healthcare SME is responsible for serving
Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. Responsibilities DUTIES AND
Its fun to work in a company where people truly BELIEVE in what they are doing! Were committed to bringing passion and customer focus to the business. TALENT ACQUISITION ASSOCIATE Conducts initial / preliminary interviews of
Requisition ID: 7923 Grade: ISA -G5 Country: Philippines Duty Station: Davao City Category: Local Support Personnel Type of Job Posting: Internal and External Employment Type: NonStaff-Regular Contract Duration: 6 months Application deadline: 31-Aug-2026, 11:59 PM (Vienna,
As a Sales Leader (Bancassurance, Agency, Brokers, and Other Distribution Channels), you will be responsible for overseeing our branch offices efficient and effective operation. You will play a crucial role in managing the branchs day-to-day activities, ensuring
About the Role The position of the Virtual Call Center Agent (Outbound Market Research) consists of conducting telephone research interviews and recording the results in our data collection system. Seek and provide information to help our clients
Read this first This role starts with hands-on client work. Youll first learn how our business operates by directly by supporting U.S.-based clients before gradually taking on process improvement, documentation, and broader operational responsibilities. Youll spend
Location: Davao / MOA Pasay Work Setup: Onsite Shift Schedule: Night Shift Responsibilities: Inspire and guide the Workforce Management Team to deliver exceptional scheduling, accurate forecasting, and maximize agent productivity. Partner closely with operations and HR to anticipate
Job Title: Administrative Assistant Work Setup: Onsite Location: Matina IT Park, Davao City Schedule: Monday to Friday | 6:00 AM – 3:00 PM Job Overview We are seeking a proactive and detail-oriented Administrative Assistant to support
About the Company VXI Global Solutions is a business process outsourcing leader specializing in customer service, customer experience management, and digital solutions for global brands. Founded in 1998, the company has more than 40,000 team members
Job Functions: • Oversee branch operations, implement operational policies and procedures, monitor performance against targets, and ensure compliance with company standards and regulatory requirements. • Lead, develop, and support branch teams through recruitment, coaching, performance management, and
Job Description: The Jr. Sales and Marketing Coordinator is responsible for assisting the Manager for SMTC Davao and the FVP – Sales and Marketing in servicing the Suntrustees Sales Network (both internal and external) by handling
About Us Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly growing
We are looking for a dynamic Regional Sales Manager to spearhead our sales operations, drive revenue across the territory, and elevate our client partnerships. In this high-impact role, you will design and execute winning sales strategies, mentor
Job Summary: The Sales Team Manager is responsible for leading a team of agents handling inbound and outbound customer interactions across phone, chat, and email. The role focuses on driving sales conversions by guiding agents in answering product
Tax Compliance Specialist Awesome CX by Transcom is looking for talented individuals like you to join our awesome team! Be a Tax Compliance Specialist for our Awesome CX by Transcom Davao site. This role you will
About Us Full Potential Solutions (FPS ) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly