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Ops Master Jobs In Pasay - 4 Job Positions Available

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BPO Quality Analyst | EXL MOA

EXL Service Philippines, Inc. ( Pasay ) +3 other locations

Basic Function Monitoring of transactions as per process guidelines Conduct call quality coaching to the associates Essential Functions Providing event-based and frequency-based feedback. Collecting and analyzing trends and patterns Assisting Ops-AM in identifying training needs for the

Full-time Decision Making Typing Writing Action Oriented Call Quality
EXL Service Philippines, Inc.  2 days ago
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