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Industry Marketing & Advertising / Recruitment Marketing Work Arrangement Remote (Philippines – Metro Manila or LATAM) Job Type Full-time Work Schedule 40 hours per week, Monday to Friday Core hours: 9 AM – 5 PM EST
The WFM Real-Time Management (RTM) Specialist is responsible for monitoring and managing intraday operational performance to ensure optimal service levels and resource utilization. This role requires expertise in Verint Workforce Management tools, strong analytical skills, and a