Real Time Analyst Functions: Monitoring and managing the call volume queues Real Time to meet daily Service Level target while maintaining intraday service consistency. Managing agent schedule adherence by planning, monitoring and reporting agent activities Managing
About the Job Location: Quezon City Corporate Title: Rank and File Work Arrangement: Onsite Our Store Operations Group is looking for fresh graduates and experienced professionals to join our branches/stores in Quezon City in the role of Teller/New