At ShiftCare, our Customer Onboarding Managers help new customers successfully implement ShiftCare, adopt best-practice workflows, and get value from the platform as quickly as possible. This is not a passive support role. We are looking for
The Role The Customer Success & Operations Lead oversees customer onboarding, support, and long-term success while improving operational processes and leading the customer success team. This role is ideal for someone with customer success or e-commerce