Position Summary The Training Manager – Healthcare Programs is responsible for leading the delivery, execution, and continuous improvement of training initiatives supporting U.S. healthcare contact center operations. This role oversees Trainers, Assistant Trainers, Training Specialists, and
About Us Full Potential Solutions (FPS) is a performance-based, analytically driven omnichannel solutions organization with operations in Waltham, MA, Chennai, India, Bogota, Colombia, and Manila, Philippines that puts culture and employees first. We are a rapidly