About the Role The Senior IT Analyst (ERP Financials) partners with business users and stakeholders to define system requirements, analyze issues, and design effective ERP Financial solutions. The role is responsible for preparing detailed functional and
Job Description: Responsible for handling developments for telephony system used by contact center. Develop call flow scripts and assess user experience based on contact center requirement. Technical support for call flow changes and initiatives Oversees the
Lead the team of developers, align technical direction, and provide leadership, support, and motivation Work with the Product Owners to develop provided user stories Work with the Solution Architects in designing technical solution to a specific set