Assess requests from end-users and provides feedback/updates to requester on result of assessment or development. Understands strategic business needs and plans for growth. Participates in the design, development, testing and deployment of system enhancements. Finds technological solutions
Optimization strategy and analytics leadership. Lead the workforce optimization and analytics workstream across SEC and SQC. Translate the Directors strategy into an annual optimization roadmap, prioritized analytical studies, reporting standards, service commitments and measurable productivity objectives.
Overview The MITEL Engineer is responsible for the design, implementation, configuration, and support of Mitel communication and contact center solutions. This role works closely with clients and internal stakeholders to deliver scalable and reliable voice, VoIP,
Overview The Functional Consultant is responsible for the successful Zendesk Implementation and configuration of Zendesk solutions. This individual will work closely with clients to understand their business needs and translate them into effective Zendesk configurations. Client
We are looking for a Workday Consultant within the Global HR Employee Experience Team at MBPS. In this role , you are expected to look for ways to innovate and improve the Employee Experience, promoting and
Property-specific optimization support. Deliver dedicated workforce analytics and optimization support for SEC in line with priorities, methods and reporting standards set by the Senior Manager, Workforce Optimization. Maintain a current understanding of the propertys operating model,
Job Summary We are looking for a proactive and data-driven Customer Relationship Management (CRM) Specialist to develop and execute customer engagement strategies across digital channels. This role is responsible for managing customer lifecycle campaigns, optimizing customer