Technical Support Team Lead What You’ll Do Team Leadership & Delivery · Lead, coach, and mentor a team of Support Specialists to deliver world-class support across platforms such as Shopify, Amazon, Etsy, and other eCommerce channels ·
What Youll Do :: Data Science & Modeling Develop and validate supervised learning models, including customer health scoring, churn prediction, upsell/cross-sell propensity, and lead scoring using Snowflakes ML platform capabilities. Perform feature engineering within the Snowflake