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Real Time Analyst Job description Functions: Monitoring and managing the call volume queues Real Time to meet daily Service Level target while maintaining intraday service consistency. Managing agent schedule adherence by planning, monitoring and reporting agent
Join us and enjoy benefits designed to help you thrive: Flexible hybrid work setup (1-2 days/month onsite reporting) IT Equipment provided HMO coverage starting from Day 1 for you and FOUR FREE dependents Attractive retirement package with
Role Overview: Are you an experienced Software QA for Web & Mobile Automation with a specialty in Mobile & Web testing and setting up Automation. Have you worked with U.S.-based startups or company? We are in