P RIMARY ROLE ON QUALITY ASSURANCE Develop and implement QA standards within the organization to improve the standards and processes within the team. Identify materials needed to help improve the skills of team members on QA-related
P RIMARY ROLE ON QUALITY ASSURANCE Develop and implement QA standards within the organization to improve the standards and processes within the team. Identify materials needed to help improve the skills of team members on QA-related
QA Automation Engineer (BFSI Strategic Business Unit) As a QA Automation Engineer, you are responsible for the health and reliability of our software releases. You will design, develop, and maintain sophisticated automated test suites—using tools like Playwright,
Real Time Analyst Functions: Monitoring and managing the call volume queues Real Time to meet daily Service Level target while maintaining intraday service consistency. Managing agent schedule adherence by planning, monitoring and reporting agent activities Managing