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Comcast Business offers a suite of Connectivity, Communications, Networking, Cybersecurity, Wireless, and Managed Solutions to help global organizations of all sizes prepare for what’s next. Powered by the nation’s largest Gig-speed broadband network and backed by
JOB SUMMARY : Responsible for overseeing operational performance, SLA compliance, queue management, and reporting functions within the contact center environment. The role drives service delivery improvements, operational efficiency, and data-driven decision-making by leading performance analysis, stakeholder reporting,
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