On behalf of WorkforceTech Client #1, SD Solutions is looking for a talented Professional Services Manager (combining Online and Offline aspects) to deliver exceptional customer onboarding and configuration support. You will meet clients on video calls to
Company:Mercer Description: We are seeking a talented individual to join our Workforce & Rewards team at Mercer. This role will be based in Manila, Philippines. This is a hybrid role that has a requirement of working at
At Anaplan, we are a team of innovators focused on optimizing business decision-making through our leading AI-infused scenario planning and analysis platform so our customers can outpace their competition and the market. What unites Anaplanners across
The Workforce Management (WFM) Analyst I is responsible for supporting workforce planning activities that ensure optimal staffing levels, efficient resource utilization, and achievement of service level objectives across customer and operational support teams. This role performs forecasting, scheduling,
Company:Marsh Description: We are seeking a talented individual to join our Workforce team at MMB Operations. This role will be based in Manila – Six/NEO. This is a hybrid role that has a requirement of working at
Job Description: The Senior Engineer designs and implements technical solutions and configures applications in different environments in response to business problems. With the partial/ full ownership of Production platforms, Senior Engineer is required to ensure environment stability,
Manulife Contact Center is looking for Customer Service Representatives who are genuinely excited to help our customers. In this role, you will engage and connect with clients across the United States/Canada/Asia to provide product and services
Technical Onboarding Advisor Say hello to opportunities. If you’re looking to be part of what’s next in communication, you’re in the right place. At RingCentral, we believe the best customer experiences happen when humans and AI
Be the one building AI-powered experiences where they matter most. At Genesys, we help organizations create better customer experiences through AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more
Manages a team on resolving incoming service requests and manages the operation of customer service delivery, serving as point of escalation for difficult customer inquiries. Monitors the Incident Management process within a team to address gaps
Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report
Serves as a point of contact for customers, fielding inquiries via phone or electronic channels. Provides technical support by troubleshooting and resolving simple issues encountered with assigned Oracle product(s). Coordinates with more experienced peers to report
At Black & Veatch, our employee-owners go beyond the project. For over a century, we have been breaking down social, economic and geographic barriers by making lifes critical resources accessible to all. Working with us, you
At Black & Veatch, our employee-owners go beyond the project. For over a century, we have been breaking down social, economic and geographic barriers by making lifes critical resources accessible to all. Working with us, you
About Us: CEF Solutions Inc. is a Consulting Services, and Business Process Outsourcing (BPO) company specialized in providing BPO Operations, Operations Management, Process Engineering and Innovation, and Cost Optimization solutions to clients in the Customer Service industry. We
We’re looking for a Compliance Team Lead, Testing CoE to join our Central Compliance team at MBPS. In this role, you are responsible leading and actively supporting compliance testing, monitoring, and quality assurance activities. The role
Career-defining. Life-changing. At iRhythm, you’ll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best
Overview This position owns operational execution across multiple functions, manages complex customer escalations, optimizes productivity through data-driven decision making, and partners with cross-functional organizations to improve customer experience. In addition, the Operations Manager II champions AI-enabled
The Lead, People Analytics Data & Reporting is a key member of the People Analytics team responsible for delivering accurate, trusted, and actionable workforce data, reporting, dashboards, and KPI results. This role serves as a subject matter
The opportunity The Manager, Information Risk Management is responsible for supporting the directors within the team in the delivery of the 2nd Line of defense risk oversight program across North America. The incumbent will serve as