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Primary Responsibilities: Incoming Call Management Answer and manage incoming patient calls professionally and efficiently Handle a high-volume call environment, with an expected volume of approximately 40–45 calls per day Provide timely assistance while maintaining a courteous,
Core Responsibilities: Manage end-to-end prior authorizations, insurance verifications, and pre-op documentation for 4 assigned providers Submit prior authorization requests for MAC and light anesthesia procedures accurately and promptly Verify patient eligibility, coverage, and COB across commercial
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