This role is open to candidates based in Bacolod City. Candidates are required to report onsite. The office is located at VSB Building, 7th St, Bacolod City, 6100. Since 1998, weve been on a mission to
Job Summary The Quality Analyst is responsible for monitoring and evaluating customer interactions to ensure compliance with company standards, policies, and performance expectations. This role focuses on improving agent performance, enhancing customer experience, and driving continuous