The Role The L2 Service Desk Engineer is accountable for resolving complex incidents that exceed L1 scope and for restoring service where deeper technical analysis is required. The role exists to diagnose root causes, apply advanced
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in
YouTrip is the leading and fastest-growing multi-currency payment platform in Asia Pacific. In 2018, we pioneered the regions first multi-currency digital wallet. Now, YouTrip is the #1 multi-currency digital wallet trusted by millions across the region,
Job Summary: This position is responsible for offering expertise and advice through Voice or Chat in resolving customer concerns in an accurate and timely manner . This position will work cross functionally to effectively resolve any