About FGC+ #SparkSuccess at FGC+! Since 2011, FGC+ has been committed to transforming US businesses through our all-inclusive outsourcing solutions. Through the years, weve built strong remote teams, developed customized processes, and provided exceptional customer service,
Its fun to work in a company where people truly BELIEVE in what they are doing! Were committed to bringing passion and customer focus to the business. Job Description: Customer Experience Advisor About the Role: We
Overview The Team Manager is responsible for managing, motivating and coordinating the activities of the account, to reach the objectives and service levels defined by the account. Ensuring that calls are handled professionally. Responsibilities DUTIES AND
Club Manager Anytime Fitness Job Summary We are seeking a highly motivated and results-driven Club Manager to oversee the daily operations of our fitness club. The successful candidate will be responsible for driving membership sales, leading
Work Setup: Onsite (Davao) Account/Category/Campaign: Operations Non-Negotiable Requirements: With BPO Telco / Telco Sales background or with at least 2 years and above of BPO operations supervisor / team leader experience. No specific number of months
Job Description: Develop and maintain accurate workforce forecasts based on call volume projections, historical data, and business requirements Create and manage agent schedules that balance service level targets with operational efficiency and employee satisfaction Monitor and
Xillium Professional Services is a leading clinical support outsourcing company based in the Philippines, specializing in virtual medical assistant and related services for US healthcare clients. As an Account Manager, you will play a pivotal role
The Senior SEO Specialist will be responsible for managing and optimizing our content strategy to enhance our online presence and drive traffic to our websites. You’ll be writing and optimizing pages daily, so strong writing is
Responsibilities: Lead, coach, and inspire the sales team, including Customer Sales Associates (CSAs), to achieve business goals. Develop and implement strategic sales plans aligned with the companys overall objectives. Identify and pursue growth opportunities within existing
Overall purpose, duties and responsibilities of the role: · Development of agency distributors to achieve Key Performance Indicators (KPIs) · Plans and implements strategies and tactics in meeting all measures of targets · Develops managers and advisors to
About the Company VXI Global Solutions is a business process outsourcing leader specializing in customer service, customer experience management, and digital solutions for global brands. Founded in 1998, the company has more than 40,000 team members
About the Company VXI Global Solutions is a business process outsourcing leader specializing in customer service, customer experience management, and digital solutions for global brands. Founded in 1998, the company has more than 40,000 team members
What you will do: Market Research: Conduct thorough market analyses to identify emerging trends, customer needs, and potential market segments for growth. Strategy Development: Collaborate with the marketing and sales teams to develop and implement comprehensive
Role Summary: The KYC Operations Manager – Mandarin is accountable for the operational performance, quality, scalability, and governance of assigned KYC engagements supporting Mandarin-speaking jurisdictions. This role provides leadership across people, process, risk, and delivery management while
Open to Davao applicants. Role Summary: The PMO Associate supports the operational and reporting needs of FCU delivery teams. This role focuses on data collection, reporting, tracking, and coordination to ensure projects and managed services engagements