Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents to develop or enhance ideal customer experience behaviors. Conduct learning
About IntouchCX IntouchCX is a global leader in digital customer experience management, back office processing, trust & safety solutions, and AI services. For over 25 years, we’ve scaled with soul, building trusted long-term partnerships and empowering
Senior Operations Analyst Your potential has a place here with TTEC’s award-winning employment experience. As a Senior Operations Analyst working onsite in Cebu City, Philippines, you’ll be a part of bringing humanity to business. #experienceTTEC What
Manager, Call Center Operations For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued. We help people do
YOUR NEXT CAREER MOVE STARTS HERE! Alorica is preparing in expanding our Content Moderation Team! Were looking for passionate and experienced professionals to join our growing team! 1.Sr. Operations Manager Responsibilities: Oversee the day-to-day operations of
About Rare RARE inspires change so people and nature thrive. For 50 years, across 60 countries, we have inspired and empowered millions of people and their communities to shift behaviors and practices to protect our shared planet.