SUMMARY: The Operations Team Leader – Seller & Vendor Support is responsible for leading and managing the offshore specialist team to ensure they meet daily inbound Zendesk inquiry SLAs and maintain high Satisfaction (SSAT) scores. A
SUMMARY: The Customer Service Representative – Non-Voice, Seller & Vendor Support acts as the primary frontline support for daily Vendor and Seller inquiries. This role is responsible for driving support efficiency via Zendesk, managing the daily
Company Description SGS is the worlds leading inspection, verification, testing and certification company. We are recognised as the global benchmark for quality and integrity. With more than 96,000 employees, we operate a network of more than
Job Purpose : The Software Asset Management Engineer will join the IT Asset Management (ITAM) Group, overseeing Software assets throughout their life cycle. This role ensures effective management, optimization, and compliance with all regulations and policies.