Job Mandate: Responsible for handling incidents and problem tickets escalated to ITAIO-AO, which includes investigation, resolution identification, impact and root cause analysis, and escalation to different support teams for further investigation or resolution implementation. The role
Position Summary The Procurement Lead is responsible for ensuring the effective execution, governance, and continuous improvement of centralized procurement processes and systems. The role serves as the functional lead for procurement operations across SAP, Qlik Sense,