Key Responsibilities: Recruitment Support Liaise with various program hiring teams to identify and address recruitment needs (e.g., BGC requirements, staffing gaps, ramp-ups). Attend calibration sessions and meetings to align on hiring timelines, candidate profiles, and sourcing priorities.
Classroom Management/Modules/Up-training/Initiatives/Quality ? Lead and co-lead new hire classes and continuing education training for both new hire trainees and tenured agents ? Monitors and completes daily attendance tracking during the entire process training until nesting ?
Essential Functions: · Deliver soft training programs (Foundation Skills, Essentials Training) continuously for all business verticals. · Develop & implement an effective Training Need Identification Process · Assist in addressing Developmental needs of employees across the Organization
I. Classroom ManagementConducts new hire interview and provide feedback to operations o Conducts classroom process training/up-training/cross-skilling for new hires/tenured/transfer employees of the specific process o Provides clinical capability development trainings to Operations frontline staff to meet
Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents to develop or enhance ideal customer experience behaviors. Conduct learning
Employee Communications Director Lead the evolution of how TTEC connects, engages, and inspires its global workforce. As a Director, Employee Communications working hybrid in Five Ecom, Pasay, youll work with executive leadership to formulate enterprise communication vision
We are seeking a highly organized and detail-oriented Management Information Systems (MIS) Executive to join our team. The ideal candidate will play a crucial role in optimizing data management and information flow within the organization, ensuring accuracy,
Company Profile: Our client is a leading contact center and BPO since 2002, providing world-class, omnichannel customer support across industries such as telecommunications, finance, e-commerce, travel, and healthcare. Through comprehensive training and strategic partnerships, they empower
Job Purpose: The IT Capability & Talent Development Manager drives organizational capability development across IT. Responsibilities include: Leading learning and development programs. Building technical, leadership, and functional capabilities. Driving employee engagement, communications, and performance management. Supporting digital
IT Head Pasay City | On-site | Mon-Friday Role Overview The IT Head is responsible for leading the organization’s overall technology operations, enterprise systems, infrastructure, and digital transformation initiatives across multiple business units and sites. This
Job description Looking for Process Excellence Manager who comes with Lean Six Sigma Certification in Green Belt or Black Belt preferred. Can analyze data from various departments and drive improvement projects. Minimum 5-7 years of process
DUTIES AND RESPONSIBILITIES: Responsible for the preparation of Buyers subsidiary ledger (BSL). Preparation of monthly GL Schedules and other Audit related reports. Responsible for the recording Disposition of Investment, Intercompany Transactions, Interest Income recognition, and Accounts
Job Description: Primarily focused in leasing out of the projects to deliver occupancy targets of Mall Offices. The role also includes periodic review and recommendation of process improvement in Leasing to optimize the Department’s performance and
Job Description: Primarily focused in leasing out of the projects to deliver occupancy targets of Mall Offices. The role also includes periodic review and recommendation of process improvement in Leasing to optimize the Department’s performance and
The Sales Operations Analyst will support sales operations through CRM administration, data management, reporting, and analytics. Acting as the primary administrator for Salesforce.com and Pardot (Account Engagement), this role ensures data integrity, builds dashboards and reports,
The Corporate Sales Head is responsible for leading the Corporate Sales Team within the organization. This role requires a leader who will drive the development and execution of strategic sales programs. The head will oversee all sales
Human Resources Business Partner (Manager Level) Work Setup: Onsite Shift Schedule: Mid to Night Shift Job Description: The HRBP Associate Manager will support the Human Resources Business Partner function by managing day-to-day HR operations and employee
Kenvue is currently recruiting for a: Lead Analyst, Experience Process Integration What we do At Kenvue , we realize the extraordinary power of everyday care. Built on over a century of heritage and rooted in science,
Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. We
DUTIES AND RESPONSIBILITIES: Responsible for the preparation of Buyers subsidiary ledger (BSL). Preparation of monthly GL Schedules and other Audit related reports. Responsible for the recording Disposition of Investment, Intercompany Transactions, Interest Income recognition, and Accounts