Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents to develop or enhance ideal customer experience behaviors. Conduct
Manage a team of Quality representatives and drive overall performance for his/her team. Responsible for supervisory support through transaction monitoring and delivering results as per Service Level Agreement targets / timelines. Produce reports to gauge process
Human Resources Business Partner (Manager Level) Work Setup: Onsite Shift Schedule: Mid to Night Shift Job Description: The HRBP Associate Manager will support the Human Resources Business Partner function by managing day-to-day HR operations and employee
Work Schedule: Full Onsite, Dayshift Location: Pasay Key Responsibilities: Develop and execute the IT strategy, ensuring alignment with business objectives and growth priorities. Lead enterprise-wide digital transformation initiatives, leveraging AI, cloud, automation, and data analytics to
Job Description: Primarily focused in leasing out of the projects to deliver occupancy targets of Mall Offices. The role also includes periodic review and recommendation of process improvement in Leasing to optimize the Department’s performance and
Job Description: Primarily focused in leasing out of the projects to deliver occupancy targets of Mall Offices. The role also includes periodic review and recommendation of process improvement in Leasing to optimize the Department’s performance and
The Sales Operations Analyst will support sales operations through CRM administration, data management, reporting, and analytics. Acting as the primary administrator for Salesforce.com and Pardot (Account Engagement), this role ensures data integrity, builds dashboards and reports, and
Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. We
The Corporate Sales Head is responsible for leading the Corporate Sales Team within the organization. This role requires a leader who will drive the development and execution of strategic sales programs. The head will oversee all sales
DUTIES AND RESPONSIBILITIES: Responsible for the preparation of Buyers subsidiary ledger (BSL). Preparation of monthly GL Schedules and other Audit related reports. Responsible for the recording Disposition of Investment, Intercompany Transactions, Interest Income recognition, and Accounts