Classroom Management/Modules/Up-training/Initiatives/Quality Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents to develop or enhance ideal customer experience behaviors.
Monitor calls of agents to identify behaviors, coaching and learning needs on soft skills pertinent to call handling and customer experience. Conduct one-on-one coaching with agents to develop or enhance ideal customer experience behaviors. Conduct learning
Cruise Administration Services Inc. (CASI), a Carnival Cruise Line entity in the Philippines currently has a Manager, Case Management & Clinical Operations role available. Only candidates located in the Philippines to apply. Job Summary: This role
Company Profile: An international European contact center specializing in IT has expanded its presence in the Philippines. The company supports luxury retail businesses in developing their digital vision and driving transformation initiatives that sustain industry growth. They
About the role We are seeking an experienced and dynamic Training Specialist/Supervisor to join our team at SM APPLIANCE (STAR APPLIANCE CENTER, INC.)s head office in Pasay City, Metro Manila. As a full-time Training Supervisor, you will
Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. We
Job Responsibilities: Assist in identifying risk and audit focus. Help in customization of audit program. Execute audit procedures. Draft audit reports and prepare working papers to ensure that adequate documentation exists to support the completed audit and conclusions.
Infinit-O is the trusted, customer-centric, and sustainable leader in Business Process Optimization. We empower finance and healthcare organizations to thrive in a digital-first world by combining specialized industry expertise and innovative technology for 20 years. We
Key responsibilities: • Processing routine PR-PO (reviews Purchase Requisitions for compliance, releases completed Purchase Orders for approval) • Monitoring preparation of purchase orders in line with final negotiations with selected suppliers and in line with organizational
There is a reason GDS experts are shifting. Most travel roles offer standard pay. This one is different. Up to ₱48,000 salary package awaits experts. Corporate travel is changing in Pasay. We are looking for GDS-savvy
Company Profile: An international European contact center specializing in IT has expanded its presence in the Philippines. The company supports luxury retail businesses in developing their digital vision and driving transformation initiatives that sustain industry growth. They
About the role We are seeking an experienced and dynamic Training Specialist/Supervisor to join our team at SM APPLIANCE (STAR APPLIANCE CENTER, INC.)s head office in Pasay City, Metro Manila. As a full-time Training Supervisor, you will
Job description Looking for Process Excellence Manager who comes with Lean Six Sigma Certification in Green Belt or Black Belt preferred. Can analyze data from various departments and drive improvement projects. Minimum 5-7 years of process