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Job Description Lead, mentor, and manage a team of Site Reliability Engineers, ensuring coverage across shifts and on-call rotations. Define team goals, KPIs, and performance metrics aligned with service reliability and business continuity. Conduct regular coaching,
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in
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