Scope of Work/Responsibilities Strategic analysis & requirements gathering: Lead end‑to‑end collection and validation of business requirements from PSOD and NSO, ensuring clear alignment between stakeholders and IT teams. Stakeholder engagement & communication: Build deep understanding of
The Junior Scrum Master supports Agile teams in following Scrum practices and Agile principles while helping facilitate team collaboration and delivery. Working under the guidance of senior Scrum Masters, Agile Coaches, or Delivery Leads, this role
About TaskUs: TaskUs is a provider of outsourced digital services and next-generation customer experience to fast-growing technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the
We’re an award-winning global outsourcer providing contact center and back office services on behalf of our global clients. Come work at a place where innovation and teamwork come together to support the most exciting missions in
PHRN Quality Analyst (QA) Job Summary: We are seeking a licensed Philippine Registered Nurse (PHRN) with Quality Analyst experience to join our US Healthcare team. The role is responsible for conducting quality audits, ensuring compliance with established processes and
Woolworths Group (Australia and New Zealand’s largest retailer) launched Woolworths Market Plus (WMP) in October 2023. WMP is the coming together of two businesses (BigW Market & Everyday Market). WMP is a new platform for businesses
Job Title: Senior Production Support Analyst Work Schedule: Shifting 7 am-4 pm / 2 pm - 10 pm Work set up: Hybrid (3x / week onsite) Location: Ortigas Pasig Max Budget: 100K Engagement Duration: One (1) year,
The Role The Business Intelligence Analyst is a technically-oriented individual contributor role that sits within Operations team. This person works side-by-side with our Senior Business Analyst to absorb the technical implementation and operational reporting workload - freeing up
Technical Business Analyst Philippines | Fully Remote (Australian Business Hours) | 6-Week Contract CloudMarc is looking for an experienced Technical Business Analyst to join our team on a 6-week contract supporting an Australian client. Were seeking someone who
The Role The Quality Analyst ensures that every customer interaction reflects Ecosa’s commitment to WOW customer experience and alignment with our principles and values. This role is responsible for monitoring, evaluating, and providing actionable feedback on the
The Role The Quality Analyst Team Leader plays a key role in ensuring Ecosa delivers WOW customer experiences across all touchpoints. This role leads the Quality Analyst team in monitoring, evaluating, and coaching performance to ensure that every
Job Summary The primary function of the Quality Analyst (QA) will be to evaluate the performance of Customer Service Agents, provide real-time support, and monitor the quality of customer interactions. This scope defines the key areas of responsibility
Quality Analyst is responsible to perform activities outlined in the Service Quality Plan and identify auditor / program level improvement opportunities. QA Analyst is required to work closely with the production resources to ensure adherence to the client and
CONCENTRIX BRIDGETOWNE PASIG IS HIRING! Fraud Customer Service Representatives | Pioneer Account Location: Concentrix Bridgetowne, Pasig City Work Setup: Onsite Account Type: International Fraud Account Salary Package: Up to ₱37,000 Hiring Type: Pioneer Account | Limited
The Business Analyst (BA) – Supports the Project Management Office (PMO) by translating business requirements into detailed technical and functional specifications for digital financial services. The BA plays a vital role in ensuring alignment between project goals,
Company Description Working at Allegis Global Solutions (AGS) is more than just a job. It’s a career. It’s a community of people who invest in your development and empower you to blaze your own trail. Each
Job Description: Design, develop, and maintain business process applications using the Appian low-code platform. Build process models, interfaces, records, and integrations aligned with business workflows and technical standards. Develop Appian objects such as SAIL interfaces, process
Client is transforming the way restaurants scale and operate in the digital age. Through a suite of delivery-first technology tools and logistics infrastructure, Client empowers food entrepreneurs to reach more customers with less overhead. Our support