Operations & Delivery Manage 24×7 voice operations supporting US clients, ensuring uninterrupted service delivery. Own SLAs/KPIs including AHT, TSF, CSAT, FCR, Quality, Productivity, and Compliance. Drive real-time performance management in collaboration with WFM to manage volumes,
Are you passionate about empowering people through training and ensuring the highest quality standards are met? Do you thrive in a role that directly impacts both client satisfaction and team success? We’re looking for a Trainer/QA Analyst
MusoLingo is a music-powered training platform that helps professionals confidently deliver customer scripts, service language, and operating procedures. Instead of rote memorization, learners practice key phrases through music, repetition, speech feedback, and realistic scenarios. By blending
CRM & Data Reporting Executive Assistant - Freelance, Remote Department: Specialized Roles Employment Type: Full Time Location: Philippines Reporting To: Client via Magic Compensation: $7.00 / hour Description About the Client Our client is a national healthcare
The Development Assistant Manager (Developer) is responsible for overseeing the design, development, and delivery of both web and mobile applications. This role combines leadership and hands-on programming responsibilities, providing technical guidance, writing code for critical modules, and
About Us Billease offers you the easiest way to afford what you want and need today. Our brand centers around making shopping and payment processes seamless and convenient. Our customers have diverse lifestyles and are looking
Quality Assistant Manager – 3-5 Years Healthcare BPO QA Assistant Manager Experience Required Work Setup: Onsite – Ortigas, Manila Shift: Nightshift Salary Package: PHP 60,000 – 70,000 Start Date: ASAP We are currently hiring for a Quality Assistant Manager with strong healthcare BPO
Are you passionate about empowering people through training and ensuring the highest quality standards are met? Do you thrive in a role that directly impacts both client satisfaction and team success? We’re looking for a Trainer/QA Analyst
About the Role: We are seeking a Client Success Manager to develop, support, and elevate the performance of our Customer Success Managers (CSMs). This role combines coaching, quality assurance, and training delivery to ensure our CSMs
We are looking for a versatile Frontend Developer & GraphicDesigner who thrives at the intersection of design and code — and who activelyleverages AI tools to accelerate workflows, enhance creativity, and deliverexceptional digital experiences. This is
About the Job Location: Ortigas Corporate Title: Assistant Manager to Senior Assistant Manager Work Arrangement: On-site Our Corporate Credit team is looking for experienced professionals to join us in Ortigas with the role of Quality Assurance Officer.
Read this first This is not a customer support, virtual assistant, or admin role. If your experience is general customer service, data entry, or order processing, this role likely isn’t the right fit. This is an investigative
About the Role We are looking for a Full-Stack Developer who can build scalable, high-performance web applications. You will work across the entire stack—frontend, backend, databases, APIs, and deployment—while collaborating closely with product, design, and QA teams.
We are seeking a highly organized and goal-oriented Assistant Manager for Quality Excellence to join our team. The ideal candidate will play a crucial role in optimizing data management and analysis, RCA and process information flow within
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing
About the Role: Were looking for a Customer Success Coach - Trainer to develop, support, and elevate the performance of our Customer Success Managers (CSMs). This role combines coaching, quality assurance, and training delivery to ensure
About the Role: Were looking for a Sales & Customer Success Trainer to develop, support, and elevate the performance of our Customer Success Managers (CSMs). This role combines coaching, quality assurance, and training delivery to ensure
We are seeking a highly organized and goal-oriented Assistant Manager for Quality Excellence to join our team. The ideal candidate will play a crucial role in optimizing data management and analysis, RCA and process information flow within
1. Handling SPC development with counterpart with FY. 2. Implementation of additional parameter to be monitor and analyze based from the drawing and criticization. 3. Follows Work Instruction and the Set Standard Procedure. 4. Performs verification
Quality Assistant Manager – 3-5 Years Healthcare BPO QA Assistant Manager Experience Required Work Setup: Onsite – Ortigas, Manila Shift: Nightshift Salary Package: PHP 60,000 – 70,000 Start Date: ASAP We are currently hiring for a Quality Assistant Manager with strong healthcare BPO