The Workplace and Collaboration SME will be part of an agile product team responsible for the deployment and lifecycle management of software/applications. It shall take part in managing laptops and desktops, both physical and virtual. This
We are seeking a high-performing and experienced Sr Training Manager – Travel Business to lead and manage team of trainers in executing training initiatives in the Travel domain. This role is critical in managing end-to-end training
Work Setup: Onsite (MOA, Pasay) Urgency: Urgent Status: Active Account/Category/Campaign: Quality Assurance Were looking for an experienced QA Team Lead who can strengthen quality standards and drive continuous improvement. Non-Negotiable Requirements: Experience supporting international travel accounts At
Key Responsibilities Conduct quality audits on customer interactions (calls, chats, and emails). Evaluate agent performance against quality and client standards. Provide timely, actionable feedback to Operations and frontline teams. Analyze quality trends and identify opportunities for
This position is responsible to meet targets on Application Download, Electronic Direct Mail (EDM) membership and customer acquisition and retention. 1. CRM Campaign Execution (End-to-End) Proven experience managing CRM campaigns from planning to deployment and reporting
POSITION SUMMARY: We are seeking an experienced Quality Assurance Automation Engineer to join our dynamic team. The ideal candidate will have at least 3 years of experience in software quality assurance, with a strong focus on
JOB OVERVIEW The Project Engineer – Electro/Mechanical/Instrumentation (E/M/I) supports the planning, coordination, execution, and monitoring of all electro-mechanical and instrumentation works within a pumped storage hydropower project. The role focuses on ensuring proper installation, integration, testing,
Work Setup: Onsite (MOA Pasay) Required Educational Attainment: Finished 2 years of College Education (No back subjects) Required Experience: At least 2 years of tenure in the BPO industry At least 1 year of experience as
Work Setup: Onsite (MOA, Pasay) Urgency: Urgent Status: Active Account/Category/Campaign: Quality Assurance We are looking for an experienced QA Manager who can drive quality performance, strengthen coaching strategies, and elevate customer experience across operations. The Role: Lead
EXL is looking for an experienced Operations Manager to lead our US Retirement Services team. The successful candidate will oversee daily operations, drive process excellence, and ensure the delivery of high-quality service to our US-based clients.
JOB DESCRIPTION: Facilitates creation and or revision of applicable key work processes, procedures, templates, and forms to support the effective implementation of the company’s QMS. Carries out consultations and discussions with different Process Owners to facilitate
Alorica MOA Pasay Is Hiring! Review Materials Are Provided Customer Service Representatives | No BPO Experience Required | Open for Newbies & Tenured Agents Looking for a BPO job in Pasay with an easy commute, paid
Alorica MOA Pasay Is Hiring! Customer Service Representatives | No BPO Experience Required | Open for Newbies & Tenured Agents Looking for a BPO job in Pasay with an easy commute, paid training, and a supportive
We are seeking an experienced Project Manager with 3–5 years of project management experience in end-to-end e-commerce processes. The ideal candidate will be responsible for planning, executing, and delivering e-commerce initiatives while coordinating cross-functional teams to