As an Inpatient Coding Quality Reviewer, you will be responsible for conducting internal quality audits focused on inpatient medical coding to ensure accuracy, compliance, and adherence to official coding guidelines. This role emphasizes identifying coding errors,
Position Purpose: The CX Manager is responsible for the cross-functional management of all quality assurance and client experience improvement initiatives related to an innovative new program designed to assist clients with transportation challenges. The emphasis is
Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions
Job Summary We are looking for a proactive Customer Relationship Management (CRM) Specialist to support the development and execution of customer engagement strategies across digital channels. This role focuses on managing customer journeys, leveraging data insights,
ASAP | QA/Trainer | B2B Sales Operations | Onsite - Spark Cubao | Nightshift QA/Trainer | B2B Sales Operations Spark Cubao • Onsite Job Description The QA/Trainer will be responsible for training our sales team and future expansions, while also handling
Employment Type: Full-Time Employment Work Setup: Onsite onboarding for a two to four weeks, followed by a transition to a remote setup. Work Schedule: Night Shift (Following U.S. Eastern Time Zone) Location: Eastwood, Libis, Quezon City
Read this first This role starts with hands-on client work. Youll first learn how our business operates by directly by supporting U.S.-based clients before gradually taking on process improvement, documentation, and broader operational responsibilities. Youll spend
Role Overview: Are you an experienced Software QA for Web & Mobile Automation with a specialty in Mobile & Web testing and setting up Automation. Have you worked with U.S.-based startups or company? We are in search
About the Role We are currently seeking a Senior Manager, BPO Operations to join our team in Quezon City, Metro Manila, Philippines. The Senior Manager, BPO Operations is responsible for leading the day-to-day delivery and performance of assigned
Role Summary We are seeking a highly skilled Senior QA Engineer who can balance a sharp analytical mindset for manual/exploratory testing with the technical depth needed for automation, API testing, mobile app testing, and performance engineering. He/
This role sits at the intersection of BPO operations and technology . You will join a small, high-autonomy team responsible for building, maintaining, and scaling an AI-powered performance management platform (internally known as AI Navigator / Vera
Start Date: ASAP Type of Support: Voice Work Arrangement: 100% Onsite (Quezon City) Nature of the Account: UK Financial Customer Service Shift Schedule | Restdays: Shifting schedules, UK time Educational Requirement: Graduate of Bachelors Degree Work
Mission Overhead Catenary System (OCS) Construction Manager for MMSP Depot and tunnels. This individual will be accountable of all OCS Site works for MMSP Depot and tunnels, from preparation until completion and handover. Main Responsibilities Responsibilities
About the Role: LeadAdvisors is hiring a Website Administrator / Webmaster to keep our sites running fast, secure, and error-free. This role owns day-to-day website operations across our platforms (WordPress/cPanel, Webflow, Framer, Wix, HubSpot CMS), executes content
Position: Technical Project Manager Location: Remote (Philippines) Job Type: Full-time Work Schedule: 9:30 AM- 4:30 PM (PST) Role Overview: Were looking for a Technical Project Manager to own delivery across multiple engineering initiatives. This role is
The Quality Analyst conducts transaction monitoring of frontline agents calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and
The Quality Analyst conducts transaction monitoring of frontline agents calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance and
We’re Hiring: Quality- Team Lead Work Where People Matter At Tech Mahindra Philippines, we’re more than just a BPO — we’re a Certified Great Place to Work® where your growth and well-being come first. With thriving
Key Responsibilities Analyze operational performance metrics (SLAs, backlog, productivity) to uncover trends and efficiency opportunities and bridge the gap with action plans with clear success metrics. Translate VRR, CSAT, QA, and VoC (Voice of Customer) data into
KEY RESPONSIBILITIES: Warehouse Operations Oversee daily warehouse operations. Ensure efficient receiving, storage, issuance, picking, packing, and dispatch of goods. Maintain a clean, organized, and safe warehouse. Implement and sustain 5S practices. Optimize warehouse layout and storage utilization. Inventory