Position Purpose: The CX Manager is responsible for the cross-functional management of all quality assurance and client experience improvement initiatives related to an innovative new program designed to assist clients with transportation challenges. The emphasis is
Job Summary We are looking for a proactive Customer Relationship Management (CRM) Specialist to support the development and execution of customer engagement strategies across digital channels. This role focuses on managing customer journeys, leveraging data insights,
Read this first This role starts with hands-on client work. Youll first learn how our business operates by directly by supporting U.S.-based clients before gradually taking on process improvement, documentation, and broader operational responsibilities. Youll spend
Do you want to take the first step in making Filipinos’ lives better everyday? Here in GCash we want to stay at the forefront of the FinTech industry by creating innovative, meaningful, and convenient financial solutions
Were looking for a QA Testing & Client Support Specialist with strong hands-on experience in both software testing and customer-facing technical support. You should be comfortable working across the product lifecycle from validating bug fixes and new
Employment Type: Full-Time Employment Work Setup: Onsite onboarding for a two to four weeks, followed by a transition to a remote setup. Work Schedule: Night Shift (Following U.S. Eastern Time Zone) Location: Eastwood, Libis, Quezon City
About the role: Were looking for an experienced Quality Assurance Engineer with strong Full Stack Test Automation expertise to join our team. Work Location: Quezon City Work Setup: 100% Onsite (non-negotiable) Work Shift: Day Shift Contract
About the Role: LeadAdvisors is hiring a Website Administrator / Webmaster to keep our sites running fast, secure, and error-free. This role owns day-to-day website operations across our platforms (WordPress/cPanel, Webflow, Framer, Wix, HubSpot CMS), executes content
Join us and enjoy benefits designed to help you thrive: Flexible hybrid work setup (1-2 days/month onsite reporting) IT Equipment provided HMO coverage starting from Day 1 for you and FOUR FREE dependents Attractive retirement package
Discover your 100% YOU with MicroSourcing! Position: Document Controller Location: Eastwood, Libis, Quezon City Work setup & shift: Hybrid | Day Shift Why join MicroSourcing? Youll have: Competitive Rewards: Enjoy above-market compensation, healthcare coverage on day
About the Role We are currently seeking a Senior Manager, BPO Operations to join our team in Quezon City, Metro Manila, Philippines. The Senior Manager, BPO Operations is responsible for leading the day-to-day delivery and performance
This role sits at the intersection of BPO operations and technology . You will join a small, high-autonomy team responsible for building, maintaining, and scaling an AI-powered performance management platform (internally known as AI Navigator / Vera
The Senior Quality Assurance Engineer is responsible for ensuring the quality, stability, and performance of platform implementations across the software development lifecycle. This role provides hands-on and technical leadership—owning test strategy for assigned projects, partnering closely with
Overview The Genesys Architect – Cloud CX is responsible for leading the architectural design, validation, and governance of Genesys Cloud CX implementations across global clients. This role ensures that business requirements are translated into scalable, secure,
We are seeking a Quality Design Specialist to join our Global Quality Transformation team. This practitioner-level role operates at the intersection of AI-powered quality automation and operational excellence. You will serve as the connective tissue between