As an Inpatient Coding Quality Reviewer, you will be responsible for conducting internal quality audits focused on inpatient medical coding to ensure accuracy, compliance, and adherence to official coding guidelines. This role emphasizes identifying coding errors,
We are seeking a Junior to Mid-Level QA Engineer to support a Power BI Migration project, focusing on validating data and ensuring data integrity. This role is crucial for verifying that reports and dashboards accurately reflect migrated
Position Purpose: The CX Manager is responsible for the cross-functional management of all quality assurance and client experience improvement initiatives related to an innovative new program designed to assist clients with transportation challenges. The emphasis is
Job Summary We are looking for a proactive Customer Relationship Management (CRM) Specialist to support the development and execution of customer engagement strategies across digital channels. This role focuses on managing customer journeys, leveraging data insights,
At Globe, our goal is to create a wonderful world for our people, business, and nation. By uniting people of passion who believe they can make a difference, we are confident that we can achieve this
About Us Outsourced.ph is a leading ISO certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the worlds leading international companies. Outsourced is recognized as one of the Best Places to Work
Role Summary We are seeking a highly skilled Senior QA Engineer who can balance a sharp analytical mindset for manual/exploratory testing with the technical depth needed for automation, API testing, mobile app testing, and performance engineering. He/
ASAP | QA/Trainer | B2B Sales Operations | Onsite - Spark Cubao | Nightshift QA/Trainer | B2B Sales Operations Spark Cubao • Onsite Job Description The QA/Trainer will be responsible for training our sales team and future expansions, while
A Quality Analyst Specialist will play a vital role in ensuring the delivery of high-quality and accurate virtual assistance services in the healthcare industry. You will be responsible for monitoring and evaluating the performance of virtual
About the role: Were looking for an experienced Quality Assurance Engineer with strong Full Stack Test Automation expertise to join our team. Work Location: Quezon City Work Setup: 100% Onsite (non-negotiable) Work Shift: Day Shift Contract
Req ID: 352067 NTT DATA strives to hire exceptional, innovative and passionate individuals who want to grow with us. If you want to be part of an inclusive, adaptable, and forward-thinking organization, apply now. We are currently
Role Overview: The Sales Campaign Manager is responsible for driving revenue and maximizing conversion rates within a high-volume Lead Generation campaign. You will lead a team of agents, optimize the sales funnel between openers and closers,
The Quality Analyst conducts transaction monitoring of frontline agents calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance
The Quality Analyst conducts transaction monitoring of frontline agents calls, e-mails, chat or any back office work and root cause analysis with the aim of helping Contact Center Operations in driving the consistency of quality assurance
About the Role We are currently seeking a Senior Manager, BPO Operations to join our team in Quezon City, Metro Manila, Philippines. The Senior Manager, BPO Operations is responsible for leading the day-to-day delivery and performance
Overview The Genesys Architect – Cloud CX is responsible for leading the architectural design, validation, and governance of Genesys Cloud CX implementations across global clients. This role ensures that business requirements are translated into scalable, secure,
Key Responsibilities Analyze operational performance metrics (SLAs, backlog, productivity) to uncover trends and efficiency opportunities and bridge the gap with action plans with clear success metrics. Translate VRR, CSAT, QA, and VoC (Voice of Customer) data into
Join us and enjoy benefits designed to help you thrive: Flexible hybrid work setup (1-2 days/month onsite reporting) IT Equipment provided HMO coverage starting from Day 1 for you and FOUR FREE dependents Attractive retirement package
KEY RESPONSIBILITIES: Warehouse Operations Oversee daily warehouse operations. Ensure efficient receiving, storage, issuance, picking, packing, and dispatch of goods. Maintain a clean, organized, and safe warehouse. Implement and sustain 5S practices. Optimize warehouse layout and storage
We are seeking a Quality Design Specialist to join our Global Quality Transformation team. This practitioner-level role operates at the intersection of AI-powered quality automation and operational excellence. You will serve as the connective tissue between