Overview The Operations Supervisor (Team Leader) will lead and manage a team of sales agents within a BPO/call center environment. This role is highly focused on driving sales performance, revenue growth, and conversion, while ensuring quality customer
WHAT YOULL OWN Oversee the daily operations of the contact center team and ensure performance targets are met Coach, mentor, and motivate teammates to consistently deliver excellent service Monitor real-time performance metrics and step in proactively
-Production Management: Direct daily food processing and prep activities. Develop and implement production schedules to ensure steady, uninterrupted supply for all restaurant outlets. -Quality Assurance (QA) & Food Safety: Enforce strict adherence to safety standards, sanitation, and
Read this first This role begins with hands-on client work. Youll spend your first weeks supporting US-based clients directly and learning our business from the ground up. Once youve built that foundation, youll gradually take on
Want to Learn New Skills, Work From Home, Make an Impact, and Earn a Shot at a Permanent Role? Were looking for great talent with skills in website management, email campaigns, and social media management to
CONTACT CENTER QUALITY ASSURANCE TEAM HEAD The Service Quality Team Head champions and operationalizes the Contact Center of the Future’s end‑to‑end service quality strategy across customer interactions and case/transaction handling. As the gatekeeper of experience quality
Location: Cebu (Onsite) Availability: Immediate joiners preferred Job Summary: The Operations Supervisor (Team Leader) will lead and manage a team of B2B sales agents within a BPO/call center environment. This role is strictly focused on driving B2B
YOUR NEXT CAREER MOVE STARTS HERE! Alorica is preparing in expanding our Content Moderation Team! Were looking for passionate and experienced professionals to join our growing team! 1.Sr. Operations Manager Responsibilities: Oversee the day-to-day operations of