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Job Title: Senior Production Support Analyst Work Schedule: Shifting 7 am-4 pm / 2 pm - 10 pm Work set up: Hybrid (3x / week onsite) Location: Ortigas Pasig Max Budget: 100K Engagement Duration: One (1) year,
The Role The Business Intelligence Analyst is a technically-oriented individual contributor role that sits within Operations team. This person works side-by-side with our Senior Business Analyst to absorb the technical implementation and operational reporting workload - freeing up
Job Summary The primary function of the Quality Analyst (QA) will be to evaluate the performance of Customer Service Agents, provide real-time support, and monitor the quality of customer interactions. This scope defines the key areas of responsibility