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Senior CS Agents handle everything junior agents do, plus complex cases, edge scenarios, and escalations. This role requires judgment, policy interpretation, and ownership of difficult tickets. Senior agents also help maintain support quality and consistency. Core Responsibilities
Work Arrangements • Work Location: Makati and Ortigas Avenue, Pasig • Work Shift: Weekdays (8:00AM – 5:00PM) • Work Set-up: Onsite Job Summary The Executive Sous Chef serves as the second-in-command of the kitchen and supports
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