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Key Responsibilities 24×7 real-time monitoring of security alerts Incident classification, investigation, containment, and resolution Ticket handling using Remedy and ServiceNow Timely escalation as per defined escalation matrix Coordination with internal teams and vendors Participation in incident
• Oversee daily SOC operations, including alert monitoring, triage, escalation, and incident tracking. • Lead and mentor SOC analysts, providing guidance on investigations, threat analysis, and response actions. • Ensure incidents are handled in accordance with
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