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Company Description About Grab and Our Workplace Grab is Southeast Asias leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, weve got your back with everything.
Summary: The organization is seeking a GK Developer who will be responsible for the design, development, and support of our GK POS (Store Commerce) platform across our retail store network. As a part of the technology
Job Description: Serve as the primary point of contact for service delivery matters Ensure services are delivered in accordance with SLAs and quality standards Monitor KPIs (response time, resolution time, uptime, customer satisfaction) Manage escalations and