POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),
POSITION OVERVIEW MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO),
Senior E-Commerce Data & Catalog Specialist Full-Time | E-Commerce | Multi-Market *Urgent and can start in the first week of July About the Role We are looking for a Senior E-Commerce Data & Catalog Specialist to
The Technical Writer – Knowledge Management is responsible for owning and operationalizing knowledge content across End User Services within ServiceNow or a comparable enterprise ITSM platform. This role partners with all IT support teams (Service Desk,
DUTIES AND RESPONSIBILITIES: User Support and Troubleshooting Provide Level 1 and Level 2 support for hardware, software, email, network, printers, and VoIP systems. Respond to technical issues via Email, Viber, or Helpdesk system. Troubleshoot and resolve