POSITION SUMMARY The Senior Database Engineer is responsible for the day-to-day administration, capacity planning, performance optimization, incident resolution, and overall support of enterprise database systems in a 24/7 environment. The role serves as a key escalation
POSITION SUMMARY The Database Engineer is responsible for providing day-to-day management, capacity planning, performance optimization, incident resolution, and overall support for database systems, including systems running on the platform. This position is an escalation point for
Handle daily customer-facing online product issues and support requests. Perform initial issue investigation, troubleshooting, replication, and basic root cause analysis. Collect and document issue details, user reports, screenshots, timestamps, affected accounts, error messages, and relevant system behavior.