Position Summary: The Ticketing & Tariff Associate Analyst role is a subject matter expert in front and back-office processes. This position is key to identify and communicate system and process improvement opportunities in back-office agency functions
Overview We are seeking a highly organized, self-driven, and detail-oriented professional to lead process excellence and digital transformation initiatives across client operations. The role focuses on driving Lean Six Sigma (LSS), process re-engineering, and AI-led transformation